
However, if you’re aiming for a career-changer resume, you might want to take a peek at what the functional resume format looks like and whether it’s a better fit. It’s perfectly scannable and navigable.It highlights your experience and key achievements.Traditionally, we suggest the reverse-chronological resume because: Want to make a great impression? Choose the right format to bring out your best. You have 7 seconds to get their attention.īecause that’s how little time the recruiter will spend scanning your customer service resume, according to our HR statistics report. Find the Best Customer Service Resume Format
RESUME HEADLINE SUMMARY HOW TO
Looking for a cover letter, too? See this guide: Customer Service Representative Cover Letter: Example & How to WriteĪnd here’s how to write a customer service resume step-by-step:ġ.

RESUME HEADLINE SUMMARY PROFESSIONAL
Certified Customer Experience Professional (CCXP), Prometric, 2016.Received Associate of the Month Award 3 times.Placed and canceled an average of 200+ orders weekly from customers, distributors, and agents.canceling and updating customer accounts.) Maintained a customer account information database (incl.Answered product and service questions and offered information on related products and services.Helped resolve a recurring product complaint by analyzing reports and identifying a major process bottleneck, which led to a 70% reduction in tickets for this specific issue.Prepared monthly reports on customer satisfaction (scores 90–98% consistently).Maintained a customer retention rate 40% above the company average.


And the last thing you want is to wait that long to get the job. …guess what the recruiter’s response time is going to be? Yup, infinity.
RESUME HEADLINE SUMMARY PRO
You may have the acumen of a seasoned pro and the patience of a chopping block, but if your customer service resume offers no evidence of your skills…
